01
Find the cause of charging issues.
The AI agent analyses charging records to help resolve issues.
From charger status to settlement.
Identify charging issues, allocate power and reconcile charging activity.
Software for charging operations
Review charger status and incident causes, allocate power within contracted capacity, and manage usage, billing and settlement in the same system.
GROO EV · Preview
Operations
Today’s charging activity
Available
0
Charging
0
Energy today
0.0 kWh
Revenue today
0 KRW
Energy by hour
Site status
Songdo CentralOnline
Yeongjong ParkingCharging
Guwol RetailNeeds attention
Cheongna CentreOnline
AI operations agent
The AI agent analyses charging records to help resolve issues.
Help your team respond to charging incidents and provide drivers and operators with the guidance they need.
Charging support
Illustrative exampleSupport tasks
- Identify the cause
- Review status records and communication logs together.
- Guide the driver
- Explain the current status and how to try charging again.
- Support operations
- Give operators the information they need to respond.
Guidance
Support for each situation
Drivers can see what to do next, while operators follow the response.
Who it supports
Driver guidanceOperator review
02
Allocate power automatically.
Adjust output across simultaneous charging sessions within contracted capacity.
03
Connect support and settlement.
Bring driver guidance, usage records, billing and settlement into one workflow.
- 01
Review status
Review charger connectivity and incidents during charging in one place.
- 02
AI-assisted response
The AI agent analyses charging records to help resolve issues.
- 03
Support and settlement
Connect driver guidance with usage records, billing and settlement.